At HUAN SU CLOTH HOME FURNISHING LIMITED, we strive to provide you with the best shopping experience by ensuring fast and reliable shipping for all your orders. Please read our Shipping Policy below for more information on how we handle shipments.
1. Shipping Methods
We offer a variety of shipping carriers to ensure you receive your items in a timely and secure manner. Our available shipping partners include:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other reliable carriers
Shipping options and fees will be displayed at checkout based on your delivery location and the selected shipping method.
2. Processing Time
All orders are processed within 1-2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If there are any delays with your order, you will be notified by our customer service team.
3. Shipping Rates
Shipping costs are calculated based on the weight of your order, the destination, and the selected shipping method. You will be provided with an estimate of shipping charges during the checkout process before completing your purchase.
We offer both standard and expedited shipping options. Delivery times vary depending on the shipping method and destination:
- Standard Shipping: Delivery typically takes 5–10 business days depending on your location.
- Expedited Shipping: Delivery typically takes 2–5 business days depending on your location.
4. International Shipping
We offer international shipping to most countries. Please note that international shipping times may vary depending on the destination and the chosen carrier. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
If you are located outside of the United States, shipping charges will be calculated at checkout based on your location.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that it may take 24–48 hours for tracking information to update in the carrier’s system after your order is shipped.
6. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or legal regulations. In such cases, we will notify you promptly, and alternative solutions may be provided.
We are currently unable to ship to P.O. boxes, APO/FPO addresses, or remote locations in certain countries. If we are unable to fulfill your order due to shipping restrictions, we will notify you and offer a full refund.
7. Lost or Damaged Shipments
While we make every effort to ensure your order is delivered in perfect condition, occasionally packages may be lost or damaged in transit. If you experience a lost or damaged shipment, please contact us immediately at [email protected] with your order details and photos of the damage, and we will assist you in resolving the issue.
8. Shipping Delays
While we work with trusted carriers to ensure timely delivery, shipping times may be affected by circumstances beyond our control, such as weather events, carrier delays, or customs processing. We do not guarantee specific delivery dates but will do our best to ensure your order arrives as quickly as possible.
9. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and the updated version will be effective immediately. Please check this policy periodically to stay informed about any changes.
10. Contact Us
If you have any questions or need assistance regarding shipping, please contact us at:
Email: [email protected]
Thank you for shopping with HUAN SU CLOTH HOME FURNISHING LIMITED! We appreciate your business and look forward to delivering your order promptly.
